Long-Lewis

4200 Bessemer Super Hwy
Bessemer, AL 35020

CALL:
(800) 476-3716

(205) 428-0161

4200 Bessemer Super Hwy
Bessemer, AL 35020

CALL: (800) 476-3716   |   (205) 428-0161

SERVICE

Long Lewis Western Star is an Elite Certified Dealership. Our Service Dept has a staff of Certified Trained Techs able to service your engine, transmission, DOT Inspections, Oil Change and we provide Express Assessment that gives an assessment of a single service issue within 2 hours of write-up. In addition to Heavy Duty trucks we also service RV’s.



Warranty repairs on: Detroit Diesel, Cummins, Freightliner (except chassis), Western Star, Eaton, Allison and Meritor. We can also provide service and repairs on-site.

Elite Support

WHAT IS ELITE SUPPORT

Elite Support certification is a collaborative effort between Daimler Trucks North America and its truck dealers that focuses on improving the customer’s experience at Freightliner and Western Star dealerships.

EXPERIENCE THE DIFFERENCE

Elite Support is built around the idea that professional drivers work hard and their service network should, too. The next time you need service or parts for your truck, head to an Elite Support Certified dealer to experience the difference.

THE ELITE SUPPORT DEALER NETWORK

Elite Support is built around the idea that professional drivers work hard and their service network should, too. The next time you need service or parts for your truck, head to an Elite Support Certified dealer to experience the difference.

Express Assesment

EXPRESS ASSESSMENT

Express Assessment is a service process designed to provide the customer with a repair diagnosis within 2 hours of initial write-up.

  • Applies to all customer types.
  • Applies to single complaint/repairs.
  • Is available Monday - Friday.
  • Parts availablity is checked.
  • Customer is notified of needed repair and parts availability within 2 hours of write-up.
  • Express Assesment process is documented and all involved employees have been trained.

24-Hour Call Out Service Available (including weekends)
(205) 428-0161